Effective Date: 28 August 2022

1. Overview

Archi-Monarch is an architectural educational digital downloadable platform offering digital drawings, CAD files, detailing references, and learning resources.

Due to the nature of digital products, this Refund & Cancellation Policy explains when refunds may or may not be applicable.

2. Digital Products – No Physical Shipping

All products available on Archi-Monarch are digital files delivered electronically.
No physical items are shipped.

Once a digital file is downloaded or accessed, it is considered delivered.

3. No Refund Policy (General Rule)

Because digital products can be downloaded and copied instantly:

👉 All sales are final.
👉 No refunds, returns, or exchanges are allowed once the product has been downloaded.

This policy applies to:

• Paid architectural drawings
• CAD files
• Educational reference materials
• Any other digital downloadable content

4. Exceptions (Limited Refund Cases)

Refunds may be considered only in exceptional situations, such as:

• Duplicate payment for the same product
• Technical issues preventing file access or download
• Corrupted or incomplete file provided by the platform

If approved, refunds will be processed to the original payment method.

5. Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after purchase
• Incompatibility with your software or system
• Lack of understanding of product details
• Incorrect use or interpretation of drawings
• Use of files for purposes beyond educational/reference use

Users are advised to review product descriptions carefully before purchasing.

6. Cancellation Policy

Once an order is placed and payment is completed:

• Orders cannot be cancelled
• Downloads cannot be revoked

Please ensure correctness before confirming payment.

7. Vendor Products (Multi-Vendor Platform)

Archi-Monarch operates as a multi-vendor marketplace.

• Refund decisions may involve the respective vendor
• Vendors are required to follow Archi-Monarch’s refund policy
• Archi-Monarch reserves the final decision on refunds

8. Requesting a Refund

If you believe your case qualifies under the exceptions listed above, please contact us with:

• Order ID
• Product name
• Description of the issue
• Screenshots (if applicable)

📧 archimonarch@gmail.com

Requests must be made within a reasonable time after purchase.

9. Educational & Reference-Only Disclaimer

All content on Archi-Monarch is provided strictly for educational and reference purposes only.

Purchased files:

• Are not construction-ready documents
• Must not be used for site execution or professional consultancy
• Do not guarantee project approval or execution outcomes

10. Changes to This Policy

Archi-Monarch reserves the right to update this Refund & Cancellation Policy at any time.
Any changes will be posted on this page with an updated effective date.

11. Contact Information

For refund-related queries or support, contact:

📧 archimonarch@gmail.com
🌐 https://archi-monarch.in